Reaching Out to Winnipesaukee Aquatherm...

[ApS]

A neighbor advised my dock is locked in ice with no circulator operating.

I called Winnipesaukee Aquatherm, the three-person business that keeps the lake's circulators operating.

Their voicemail was full.



They're on FaceBook and have a website.

How should I proceed?

[thinkxingu]

Message through Facebook or email through the website?

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[dippasan]

Pretty sure they stopped installing and servicing circulators abut 3-4 years ago.

[I.C.Isles]

I stopped using them this year when I got no response on phone or email when my circulator stopped working last winter. They did show up in spring to remove it though.


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[fatlazyless]

Is the electric power plug properly plugged in? Maybe a pissed-off neighbor pulled the plug on you? Maybe a deer walked into the power line and yanked the plug out?

Is usually something easy-peasy like a gfi 110-v outlet that tripped and you simply depress the small red rectangular button.

Try bypassing the time/temp control box.

When there's no easy quick fix, go slice open the ice above the circulator using a chainsaw, and look down to see if the propeller got tangled with a line, the power cord, or a stray piece of debris or something.

Next step, haul the 40-lb circulator up and out to inspect the small blue propeller which sometimes will break, and is an easy replace.

Must be someone, somewhere in Tuftonboro/Wolfeboro who is good with ice circulators? Who you gonna call? Maybe call the local hardware store and ask them who is good with this?

[SAB1]

Originally Posted by dippasan

Pretty sure they stopped installing and servicing circulators abut 3-4 years ago.

No they are still in business and handle our circulators. They do seem to have communication issues. I email them directly for best communication. They did show up very late this year to get the aquatherms going. I actually had to email them and inquire as to when they were coming.

[Winilyme]

Originally Posted by I.C.Isles

I stopped using them this year when I got no response on phone or email when my circulator stopped working last winter. They did show up in spring to remove it though.


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Who did you transition to?

[ApS]

FLL it is, indeed, the GFI power outlet supplying their extension cord. It appears that long use has caused the connection to go dead.



However, a new outlet was (only coincidentally) installed last summer.

I'd left a message at their FB site, but had hoped someone here knew them well enough to alert them in person.



Two years ago. I got to meet the Winnipesaukee Aquatherm boss, but only because a check I'd mailed them got lost!

[SAB1]

Originally Posted by Winilyme

Who did you transition to?

Yes. Would like to know as well.

[I.C.Isles]

Originally Posted by SAB1

Yes. Would like to know as well.

I did it myself this year.


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[TiltonBB]

Originally Posted by Winilyme

Who did you transition to?

Every time I hear the word transition, my mind wanders...........Maybe it is just me.

[ApS]

Aquatherm's boss got out there promptly, sent pictures showing ice was far from the circulator, which was still running on a different
(but previously unreliable) outlet. Apparently, messaging got through.

With the recently-installed outlet, I don’t expect this to happen again. I've been a loyal Aquatherm customer since 1994.