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06-01-2007, 08:01 AM
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Senior Member
Join Date: Nov 2005
Posts: 160
Thanks: 13
Thanked 25 Times in 20 Posts
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A couple years back I had a severe drop in performance with Metrocast. They remotely diagnosed the problem as "packet loss" and sent a tech out to find the source. Starting from my computer, he worked backwards checking the connections. After several hours, he finally found a loose connection at the end of the cable line just past my home. With that fixed, everything returned to normal.
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