Canoe

VitaBene · 08-20-2007, 09:18 PM

I went to Canoe last night with my nephew, sister and her husband. We had a real good meal. We waited 25 minutes or so which was not bad for a vacation week Sunday. Service was good but not great.

That being said, Canoe is one of my favorites- good food and wine at fair prices.

beancover · 10-24-2007, 10:22 PM

I have been a huge supporter of Canoe since it opened. It's always been good, not exquisite, but good food with a broad appeal. The service slacks a bit at the height of the season, but I expect that so we avoid it until the off season. We went to watch the Red Sox and eat dinner at the bar. It was fairly busy, but not overwhelmingly so. The bartender was as rude as he could have been when we politely asked if he was going to turn the volume on. He was so offensive that we had one drink and left without ordering dinner and without leaving a tip. I am so put off that it will be difficult for me to go back in there and give them my business. I wish I had gotten his name so I could write a letter to the owner and let him know what a weak link he has in his business. What a shame.

canoe · 10-31-2007, 03:55 PM

hello beancover,

thank you for speaking up. one of the hardest jobs in this industry is getting help in the lakes region and if you can find it, its another thing to train people to treat guest how you would or i would like to be treated. After your post i looked up who was working that night and i can assure you the situation has been rectified. i am very sorry for your experience. i see you have dined with us before and as you know this is not the typical experience, we pride ourselves on our friendly service and atmosphere. Yours along with other diners comments, good or not so good, helps us better understand our guest needs or frustrations. thank you again for bringing this to our attention

10-24-2007, 10:22 PM	#2
beancover Member Join Date: Feb 2007 Posts: 28 Thanks: 0 Thanked 2 Times in 2 Posts	Canoe I have been a huge supporter of Canoe since it opened. It's always been good, not exquisite, but good food with a broad appeal. The service slacks a bit at the height of the season, but I expect that so we avoid it until the off season. We went to watch the Red Sox and eat dinner at the bar. It was fairly busy, but not overwhelmingly so. The bartender was as rude as he could have been when we politely asked if he was going to turn the volume on. He was so offensive that we had one drink and left without ordering dinner and without leaving a tip. I am so put off that it will be difficult for me to go back in there and give them my business. I wish I had gotten his name so I could write a letter to the owner and let him know what a weak link he has in his business. What a shame.

08-20-2007, 09:18 PM	#1
VitaBene Senior Member Join Date: Jul 2007 Location: Moultonborough Posts: 3,596 Thanks: 1,642 Thanked 1,641 Times in 844 Posts	I went to Canoe last night with my nephew, sister and her husband. We had a real good meal. We waited 25 minutes or so which was not bad for a vacation week Sunday. Service was good but not great. That being said, Canoe is one of my favorites- good food and wine at fair prices.

10-31-2007, 03:55 PM	#3
canoe Member Join Date: Oct 2005 Posts: 21 Thanks: 12 Thanked 20 Times in 4 Posts	hello beancover, thank you for speaking up. one of the hardest jobs in this industry is getting help in the lakes region and if you can find it, its another thing to train people to treat guest how you would or i would like to be treated. After your post i looked up who was working that night and i can assure you the situation has been rectified. i am very sorry for your experience. i see you have dined with us before and as you know this is not the typical experience, we pride ourselves on our friendly service and atmosphere. Yours along with other diners comments, good or not so good, helps us better understand our guest needs or frustrations. thank you again for bringing this to our attention