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Old 12-10-2008, 02:38 PM   #1
VitaBene
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...and probably won't. The place Belmont mentioned will get my next repair. It's frustrating to hear that HK screws the locals becuase they are priced for the seasonal influx of money. Hopefully that comes back and bites them in the arse....
I'm sorry, HK is not screwing the locals or anyone else. Their rates are posted. You may not like their rates, but that is a different story. Bringing your machines to the dealer for service is like bringing your car or truck to the dealer- it is more expensive than most independent shops- they have more and different overhead.

The rate should not matter- it is about value received. If you don't think you are receiving value for your $$ move on.
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Old 12-10-2008, 03:03 PM   #2
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I'm sorry, HK is not screwing the locals or anyone else. Their rates are posted. You may not like their rates, but that is a different story. Bringing your machines to the dealer for service is like bringing your car or truck to the dealer- it is more expensive than most independent shops- they have more and different overhead.

The rate should not matter- it is about value received. If you don't think you are receiving value for your $$ move on.
All I know is that I'm going to try other options. You ask 10 people about a dealership/repair shop and it always seems that 5 people love them and 5 people hate them. I think HK's prices are over the top and I was looking for other shops that will diagnose and fix issues I can't for under $80/hour. Dealer's are great if your equipment is under warranty or they're the only game in town. Now I know they are not!
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Old 12-10-2008, 04:09 PM   #3
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All I know is that I'm going to try other options. You ask 10 people about a dealership/repair shop and it always seems that 5 people love them and 5 people hate them. I think HK's prices are over the top and I was looking for other shops that will diagnose and fix issues I can't for under $80/hour. Dealer's are great if your equipment is under warranty or they're the only game in town. Now I know they are not!
I am with you completely! I do not bring my vehicles or toys to dealers for service.

I was just saying that before most of us walk in the door, we know that going the dealers will be more $$. Some people will always go to the dealer (like my dad), some people never will (like me).

I get my dander up on forums (mostly truck forums)sometimes when people refer to dealerships as stealerships. The overhead on those places are out of sight and like it or not, they all have to make money or they cease to exist.
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Old 12-10-2008, 08:22 PM   #4
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Default HK is overly expensive though

I was just talking with someone tonight who agreed with HK's prices and motive and they said they used to be at $90.00 hourly but lost too much business and dropped to the current $80. I do believe they are taking advantage of this location and the influx of tourism. The sad part is that back in the late 90's and early 2000-2001 they actually had some really good mechanics. Some whom I know left because management just did not make it a pleasant place to work. Since then their reputation for doing quality work has gotten worse and worse. I honestly believe if there was more competition they would either go under or be forced to change their ways.

As for Laconia Motorbike his rates are $50.00 an hour, I just talked with him today.
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Old 12-10-2008, 09:22 PM   #5
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Another HK story.....Next door neighbors moved up from Mass and had never been snowmobiling but were dying to learn.They went to HK and the salesman,seeing that they knew nothing about the sport,sold them two leftover dogs.......no electric start and no mirrors.....these folks are in their 50's also bought a trailer and complete outfits,all at top dollar. Shameful
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