Bank of NH customers check your balance

mr_searchlight · 11-13-2013, 12:18 PM

Moderator: please delete or move this post if you find it does not conform.

Folks,

I am a Bank of NH customer. At 7:17 this morning (Tuesday 11-12) I received a warning that a transfer was made and that my Checking account was in arrears.

Going on line I found that a substantial sum of money was moved from my checking to my linked savings putting my checking in an overdrawn situation. A call to customer service indicated that the money was moved without any action from me and the issue was caused by a "Computer Glitch". They provided no other explanation but I question whether this transfer was truly a computer problem or not. While I never "lost" the money I would have been subject to the Banks heavy overdraft fees.

Thankfully I had activated the online banking notifications/warnings and was able to deal with this quickly. For those who don't have these activated or don't bank on line I guess you are on your own.

Without discussing blame and lack of integrity I would urge all Bank of NH customers to check their balances and see if they too were victims of this "Computer Glitch.

11-13-2013, 12:18 PM	#1
mr_searchlight Junior Member Join Date: Oct 2011 Location: Tilton, NH Posts: 6 Thanks: 1 Thanked 2 Times in 2 Posts	Bank of NH customers check your balance Moderator: please delete or move this post if you find it does not conform. Folks, I am a Bank of NH customer. At 7:17 this morning (Tuesday 11-12) I received a warning that a transfer was made and that my Checking account was in arrears. Going on line I found that a substantial sum of money was moved from my checking to my linked savings putting my checking in an overdrawn situation. A call to customer service indicated that the money was moved without any action from me and the issue was caused by a "Computer Glitch". They provided no other explanation but I question whether this transfer was truly a computer problem or not. While I never "lost" the money I would have been subject to the Banks heavy overdraft fees. Thankfully I had activated the online banking notifications/warnings and was able to deal with this quickly. For those who don't have these activated or don't bank on line I guess you are on your own. Without discussing blame and lack of integrity I would urge all Bank of NH customers to check their balances and see if they too were victims of this "Computer Glitch.

The Following User Says Thank You to mr_searchlight For This Useful Post:
rgilfert (11-13-2013)