Irwin Experience ?

bigdog · 06-10-2022, 05:40 PM

Considering to purchase a used car from Irwin Hyundai.....
Looking for feedback from Forum on folks who have dealt with Irwin group.
I do realize there are different teams Irwin Toyota and Irwin Hyundai...
Your feedback is greatly appreciated !

John Mercier · 06-10-2022, 06:25 PM

I bought my first Hyundai at Grappone, but used Belknap Hyundai to service due to the distance travelling to Concord.
After Irwin purchased it, I stayed with Irwin... so I have been a customer since Irwin Hyundai came into being.

GodSmile · 06-11-2022, 08:03 AM

While we have not bought a Hyundai there we take both our Sonata and Toyota Highlander there for service and have been happy with the work.

BroadHopper · 06-11-2022, 09:50 AM

I have not bought a vehicle there as I shop online and buy specifically what I want from another dealer.

My gf and her mother used to service their Toyotas there. It is hit or miss and often sends cars to QuickLane for basic service. Not all the scheduled maintenance, such as cabinet air filters are performed.

As for the $300 Ceramic coat package, I have heard many customers complain it does not last.

TheProfessor · 06-11-2022, 11:56 AM

This could happen to anyone at any automotive shop.

Neighbor always buys Toyota locally. Never any problems.
BUT.
Just an oil change.
One time driving home from that Toyota dealership.
The engine oil light came on not far from his home.
He telephoned the Toyota dealership.
They came with a tow/flat bed truck and took it back to dealership.

Opinion.

Always have your nuts checked.

DoTheMath · 06-17-2022, 02:45 PM

If they are anything like their Toyota sister store... I'd steer waaaaaay clear!! (pun not intended).

https://www.winnipesaukee.com/forums...ad.php?t=27746

John Mercier · 06-17-2022, 05:57 PM

Quote:

Originally Posted by BroadHopper

I have not bought a vehicle there as I shop online and buy specifically what I want from another dealer.

My gf and her mother used to service their Toyotas there. It is hit or miss and often sends cars to QuickLane for basic service. Not all the scheduled maintenance, such as cabinet air filters are performed.

As for the $300 Ceramic coat package, I have heard many customers complain it does not last.

You took your Toyota to the Hyundai shop and they transferred it down to Billy?
Maybe they were overbooked... but I know the gate between the upper and lower parking lot tends to be locked.

06-10-2022, 05:40 PM	#1
bigdog Senior Member Join Date: Apr 2006 Location: Central MA-Gilford Posts: 1,444 Thanks: 339 Thanked 118 Times in 95 Posts	Irwin Experience ? Considering to purchase a used car from Irwin Hyundai..... Looking for feedback from Forum on folks who have dealt with Irwin group. I do realize there are different teams Irwin Toyota and Irwin Hyundai... Your feedback is greatly appreciated !

06-11-2022, 08:03 AM	#3
GodSmile Senior Member Join Date: Apr 2014 Location: Alton Bay Posts: 190 Thanks: 91 Thanked 57 Times in 37 Posts	Service Dept While we have not bought a Hyundai there we take both our Sonata and Toyota Highlander there for service and have been happy with the work.

06-11-2022, 09:50 AM	#4
BroadHopper Senior Member Join Date: Oct 2004 Location: Laconia NH Posts: 5,570 Thanks: 3,204 Thanked 1,101 Times in 793 Posts	Irwin Service. I have not bought a vehicle there as I shop online and buy specifically what I want from another dealer. My gf and her mother used to service their Toyotas there. It is hit or miss and often sends cars to QuickLane for basic service. Not all the scheduled maintenance, such as cabinet air filters are performed. As for the $300 Ceramic coat package, I have heard many customers complain it does not last. __________________ Someday may never be an actual day.

06-17-2022, 02:45 PM	#6
DoTheMath Senior Member Join Date: Apr 2004 Location: MA / Moultonborough Posts: 146 Thanks: 46 Thanked 43 Times in 18 Posts	Stay away. If they are anything like their Toyota sister store... I'd steer waaaaaay clear!! (pun not intended). https://www.winnipesaukee.com/forums...ad.php?t=27746

06-10-2022, 06:25 PM	#2
John Mercier Senior Member Join Date: Jun 2021 Posts: 3,351 Thanks: 3 Thanked 591 Times in 487 Posts	I bought my first Hyundai at Grappone, but used Belknap Hyundai to service due to the distance travelling to Concord. After Irwin purchased it, I stayed with Irwin... so I have been a customer since Irwin Hyundai came into being.

The Following User Says Thank You to John Mercier For This Useful Post:
bigdog (06-11-2022)

06-11-2022, 11:56 AM	#5
TheProfessor Senior Member Join Date: Nov 2010 Posts: 1,115 Thanks: 17 Thanked 340 Times in 205 Posts	This could happen to anyone at any automotive shop. Neighbor always buys Toyota locally. Never any problems. BUT. Just an oil change. One time driving home from that Toyota dealership. The engine oil light came on not far from his home. He telephoned the Toyota dealership. They came with a tow/flat bed truck and took it back to dealership. Opinion. Always have your nuts checked.