New Metrocast Setup

Slickcraft · 11-02-2011, 10:15 AM

My understanding is that all prior recorded shows will be lost. Guess that I won't have to watch the Pats Steelers game that I recorded after all.

This morning the DVR cable box has no output except for "access not authorized" and the Mickey Mouse new guide. I bypassed the cable box and the tv tuner does work. While we had warning of the so called "upgrade", there was no warning that the cable box would be dead for several days.

No answer to e-mail to Mertocast and luck calling customer disservice.

11-02-2011, 10:15 AM	#14
Slickcraft Senior Member Join Date: Mar 2008 Location: Welch Island and The Taylor Community Posts: 3,318 Thanks: 1,233 Thanked 2,103 Times in 960 Posts	My understanding is that all prior recorded shows will be lost. Guess that I won't have to watch the Pats Steelers game that I recorded after all. This morning the DVR cable box has no output except for "access not authorized" and the Mickey Mouse new guide. I bypassed the cable box and the tv tuner does work. While we had warning of the so called "upgrade", there was no warning that the cable box would be dead for several days. No answer to e-mail to Mertocast and luck calling customer disservice.