Another Business Leaves Meredith

[TheTimeTraveler]

Originally Posted by dickiej

My HVAC guy contracted out his customer service department....when I lived in Massachusetts, I would call Methuen for service and they would answer the phone. Just before we moved, I called and got someone from the Philippines...could barely speak English...I couldn't understand them...had to keep saying, "excuse me?"...

Forget the issue with understanding folks on the telephone; it seems to be a real problem all over the USA and it seems to be getting a lot worse over the last 20 years.